Are you an excellent multi-tasker with first class communication skills who thrives in a fast-paced environment?
We are searching for a confident and energetic customer focused Second Line Engineer who is ready to take the next step in their career development and throw themselves in to a challenging, rewarding role.
Based in St Albans, the successful candidate will work with a cross-section of customers, internal staff and management.
Ideal candidates will be meticulous, organised as well as a great communicator. Most importantly be a fun and vibrant addition to our team.
This is very much an interactive role and you will possess a proactive mind-set and a high level of self-motivation as well as being very well organised.
The candidate will ideally have worked within an IT MSP helpdesk environment with at least 3 years experience. Technical abilities in troubleshooting, managing and implementation. Have a good understanding of customer service with good communication both face-to-face and on the phone.
If this sounds like the perfect role for you, please get in touch by emailing your CV to hr@cheekymunkey.co.uk letting us know why you are applying.
We look forward to hearing from you.
Our Clients say a bunch of nice things about the service we provide here are just a few of them...
“They give value for money and are great people to work with”
We have developed a fantastic working relationship with Cheeky Munkey. It’s a company that truly understands the value of customer service.
Cheeky Munkey worked above expectation to ensure we were able to get our server going again after severe failure. They have hugely improved our IT system.
Cheeky Munkey were very helpful in supporting the purchase of new IT equipment for our organisation and ensuring we got a good deal.
UOE have now been a client of for a little over 6 months and following yesterday’s successful go live of the Azure AD/365 project I felt compelled to write and pass on my thanks to all…
“We have been with Cheeky Munkey for over 10 years. Their skill set, knowledge and caliber of employees along with management team is fantastic. The projects we have enlisted with them such as new servers, security,…
Anyone thinking of switching IT provider should listen to Cheeky Munkey and take their advice, it’s changed our organisation by enlisting CM as our brilliant outsourcers of IT.
Cheeky Munkey are a very proficient and approachable IT team. We have formed a very strong working relationship and feel that all our projects and daily tasks are well managed. Everything they have implemented for us…
The Cheeky Munkey sales and account teams have worked really hard to understand our systems and processes and map out our journey to get a consistent well integrated IT backbone for the nurseries.
Graham immediately reassured us from the start with his honest and knowledgeable approach. He identified a print solution that met our requirements and was within budget. His team did an excellent job setting up our new…
Graham did a great job advising the right printer for us and his team installed it without fuss. We are very happy with the service.
I can’t speak highly enough of Graham’s ethical, consulting led approach. Very happy with the way he took time to listen to what was important to us and then work on a solution.
Cheeky Munkey delivers a great support service from both a technical perspective & customer service.
Louis was polite, professional and knowledgeable.
Extremely helpful and always go the extra mile. thank you.
Anyone thinking of switching IT provider should listen to Cheeky Munkey and take their advice, it’s changed our organisation by enlisting CM as our brilliant outsourcers of IT.
