Cheeky Munkey offer different IT Support options to suit your company objectives, size and budget.
Fully Managed Support
Most clients choose this option. The primary advantage is our comprehensive Proactive Support which monitors your IT Infrastructure 24/7 for viruses, software updates, hardware age and wear and tear.
Cheeky Munkey gets to know your business and its direction enabling us to build a road map for improvements and upgrades. This advance knowledge enables us to often prevent sudden expense for your company and spread your IT expenditure to suit your business.
Most importantly for our clients, is the removal of surprise fees because this option is based on a fixed monthly fee per user and includes all devices. There are no additional fees for high frequency of call outs.
You will receive a dedicated account manager who will compile a strategic plan for your IT infrastructure in line with your objectives and budget.
Our Block Hours service would be perfect if you need to use Cheeky Munkey for IT support issues infrequently, and do not require a proactive service to keep your infrastructure up and running.
The Block Hours are purchased up front allowing us to give you a discounted hourly rate. They are used in 15 minute increments and this, coupled with the fact that there is no expiry date on the hours means that you will only ever pay for IT support when you need it.