IT Support For Small Businesses

One way for small businesses to gain economical IT support is to pay for remote support. This gives an IT support professional the access to log into your system to fix any issues without having to come into your office.

Your IT support team can then be located anywhere in the world, which may mean you benefit from a more affordable service. The downside is the lack of a more personal service, potential security issues and the inconvenience of different time zones. For larger projects, it helps to meet face to face, then the IT support professional can get a better idea of exactly what you need.

Small businesses considering their IT support options also have to consider questions of flexibility – the ability to accommodate growth. It is imperative for the success of your business to adopt an IT support strategy that will ensure that your current and future needs and the best ways to meet them. It can be difficult to know how to approach the issue of obtaining sufficient support, especially if the primary focus of your company does not relate to IT. Small businesses in London are advised to seek out a local company who can use their knowledge and skill set to provide the best possible IT solutions. A business’s proximity to the IT support company to which they are outsourcing should also be considered, especially by small businesses.

Outsourcing IT support locally has multiple advantages: If the company is paying for a block hours service, there are fewer transportation costs and less time paid for overall If the company is paying for a fully managed service, it means that problems are fixed much more swiftly and easily. Outsourcing IT support can also be more cost-effective for small businesses, as it gives you access to a team of highly specialised IT experts without the heavy costs of hiring them internally.

Having an in-house team of IT specialists is an excellent solution to the IT requirements of a large company, but it often isn’t feasible for a small business. If your company has less than than 150 staff members, it’s likely that hiring a full in-house IT team will be an unnecessary expense.
Outsourcing IT support is therefore a better option for a many small businesses. This is due to the fact that it gives the company access to a wide-ranging specialist skill set for comparatively little money.
Highly experienced IT professionals command high salaries, which small businesses in particular may find difficult to afford. A fully-managed IT support service offers the same degree of expertise without the large investment of employing a team of full-time IT personnel.
Ultimately a small business’s decision regarding IT support should reflect the nature of their company, their future aims and the technological know-how of their existing staff.
At Cheeky Munkey we offer both proactive and reactive IT support specifically tailored to the needs of small businesses. Our IT consultancy service, fine-tuned over nearly a decade of industry experience, is first-class.