To support continued growth, Kindred were looking to appoint an IT provider who would understand their evolving business needs in a particularly sensitive market. With no in house IT department and limited knowledge of the subject, they wanted to outsource their IT requirements to a trusted partner who would proactively support and guide their investment in technology.
With IT security being mission critical to the delivery of their safe services, Kindred needed a quick and efficient resolution to any day to day IT support issues. As well as this, they wanted to update their IT infrastructure and provide a seamless user experience across all nursery sites for their busy team, in the office, at home and on the go.
With proven experience in the education sector, Cheeky Munkey carried out an initial consultation and IT audit to better understand and identify areas of immediate and future improvement based on Kindred’s requirements.
An upgrade of all hardware, network solutions and internet services and a migration to Office 365 to increase flexibility was recommended. We then supplied new backup solutions to prevent and minimise risks (including data loss and downtime) across their new on-premise and cloud-based systems
Cheeky Munkey also recommended access to remote and onsite IT support for end users, with 24/7 network monitoring and management of their systems and infrastructure to take care of essential maintenance. As well as this, we deployed essential anti-virus and email security solutions across all end user devices.
Since partnering with Cheeky Munkey, Kindred have developed an effective IT strategy which reflects their long-term goals and future business aspirations which include further speedy growth. With its hybrid (on-premise and cloud) IT environment providing an ideal platform for flexible working and busy nursery environments. This has allowed Kindred to provide a quality and cost-effective service to their nursery teams, regardless of location. It has also increased their ability to compete, by enabling them to aquire more new businesses and integrate them effectively whilst also supporting the existing sites. All of this whilst keeping all their sensitive data about their little people very secure.
With regular reviews from their dedicated account manager, and our experienced team of IT and security experts on hand, Cheeky Munkey take charge of managing all of Kindred’s infrastructure, systems and users – so they can focus on core business activities.
The team at Cheeky Munkey were superb, and put plans in place to get us up and running a quickly as possible
“They give value for money and are great people to work with”
We have developed a fantastic working relationship with Cheeky Munkey. It’s a company that truly understands the value of customer service.
Cheeky Munkey make our lives easier at a reasonable price
Cheeky Munkey worked above expectation to ensure we were able to get our server going again after severe failure. They have hugely improved our IT system.
Cheeky Munkey were very helpful in supporting the purchase of new IT equipment for our organisation and ensuring we got a good deal.
Cheeky Munkey handled our company move extremely well and in an impressive timescale. We see them as part of our team.
UOE have now been a client of for a little over 6 months and following yesterday’s successful go live of the Azure AD/365 project I felt compelled to write and pass on my thanks to all…
“We have been with Cheeky Munkey for over 10 years. Their skill set, knowledge and caliber of employees along with management team is fantastic. The projects we have enlisted with them such as new servers, security,…
Anyone thinking of switching IT provider should listen to Cheeky Munkey and take their advice, it’s changed our organisation by enlisting CM as our brilliant outsourcers of IT.
Cheeky Munkey are a very proficient and approachable IT team. We have formed a very strong working relationship and feel that all our projects and daily tasks are well managed. Everything they have implemented for us…
The Cheeky Munkey sales and account teams have worked really hard to understand our systems and processes and map out our journey to get a consistent well integrated IT backbone for the nurseries.
Graham immediately reassured us from the start with his honest and knowledgeable approach. He identified a print solution that met our requirements and was within budget. His team did an excellent job setting up our new…
Graham did a great job advising the right printer for us and his team installed it without fuss. We are very happy with the service.
I can’t speak highly enough of Graham’s ethical, consulting led approach. Very happy with the way he took time to listen to what was important to us and then work on a solution.
Cheeky Munkey delivers a great support service from both a technical perspective & customer service.