FAQ on Windows 10

Windows 10 hit our computers on July 29th, and as with any new operating system upgrade, you are bound to have a few questions by now. Whether it’s discovering where the screen resolution setting is now located or knowing how to setup parental controls, we’ll answer the most common questions below.

1. How do I upgrade to Windows 10?

Firstly, you need to have the Windows icon appearing in your System Tray. Once you see it, follow the below steps:

  1. Click on the Windows icon
  2. Read the information provided and chose to sign up for Windows 10
  3. As soon as your download is ready to install you’ll receive a notification message in your system tray
  4. Download Windows 10 and enjoy

2. How do I speed up Windows 10?

If Windows 10 isn’t operating as quickly as you’d expect there are a few steps you can take.

  1. Perform a virus scan. Windows 10 comes with its own Defender antivirus built in, so perform a scan and ensure your system is clean.
  2. Stop programs from automatically starting by adjusting your settings in Task Manager
  3. Turn on ‘Fast Startup’ in the Hardware and Sound section of the Control Panel. This is Microsoft’s hybrid startup mode and it aims to significantly cut your booting times.

3. How do I backup my Windows 10 pc?

You never want to lose those all-important files, so we always recommend that you regularly backup your PC. To do this on Windows 10, follow these steps:

  1. Ensure your backup location is attached to your pc
  2. Navigate to settings
  3. Click Update & security
  4. Select Backup
  5. Add a drive
  6. After a few seconds your files will be scheduled to automatically backup

You can also consider cloud storage solutions if you want to ensure that your files are not only backed up but also accessible from multiple devices.

4. How do I setup parental controls on Windows 10?

If you want to ensure that your children aren’t accessing information that they shouldn’t on Windows 10, here are a few simple steps to follow.

Add a child account

Follow the steps we have highlighted in point number 8 to create a new account and ensure that you select that you are adding a child. You’ll then be presented with a series of options about web browsing, screen time, apps and games and more. Make sure you toggle these settings to add restrictions.

From a web browsing perspective you’ll be able to add a series of websites to a block list, so if there are certain websites you know that you don’t want your child to view, just add them to the list.

5. How do I change my default browser on Windows 10?

If you aren’t a fan of Edge you’ll be happy to hear that switching default browsers on Windows 10 is easy. All you need to do is:

  1. Open your Start menu and navigate to Settings
  2. Click on System
  3. Click on Default apps
  4. Scroll to the Web browser heading and switch your browser to your preferred option

6. How do I change my screen resolution on Windows 10?

The process of changing your screen resolution has changed slightly from earlier editions, but it’s still a process that can be completed in no time at all.

  1. On your Windows desktop, right click and navigate to Display settings.
  2. Click Display on the left hand nav
  3. Select Advanced display settings
  4. Click Resolution and adjust your settings.
  5. Click Apply to save your changes

7. How do I use WiFi securely on Windows 10?

Personal Hotspots

We aren’t sure how Microsoft determines if a connection is good or bad quality just yet, so the risk to your personal data on individual hotspots is unknown. Therefore we suggest you disable the personal hotspots option.

  1. Navigate to Settings
  2. Select Network and Internet
  3. Click Manage Wi-Fi settings
  4. You can now choose to turn of Automatically connect to suggested open hotspots

8. How do I add additional users on Windows 10?

Creating a new user account on Windows 10 is a straightforward process, but the steps are slightly different for ‘family members’ and ‘other account users.’

Family members 

  1. Open the account settings from the settings area
  2. Select Family & other users
  3. Click Add a family member
  4. If you’re adding a user who is already a Microsoft account holder you’ll see a prompt showing their email address. If this is correct click confirm.
  5. The user will then receive an email asking them to join your Windows family.

Other users

  1. Open the account settings from the settings area
  2. Select Family & other users
  3. Click Add someone else to this PC
  4. If the user has a Microsoft account, enter their email address in the box provided
  5. The user will now be able to log into their own user account on your computer

9. How do I change my DNS on Windows 10?

To change your DNS settings on Windows 10, follow these simple steps:

  1. Open the Network and Sharing Center
  2. Select Wi-Fi
  3. Click Properties
  4. Click Internet Protocol Version 4
  5. Click properties again
  6. Select Use the following DNS server address to manually change your DNS settings

10. How do I change my weather location on Windows 10?

Windows 10 comes with a useful weather app, but what if the location is incorrect? Follow these steps to solve the problem!

  1. Open the weather app
  2. Click on the settings icon in the lower left part of the screen
  3. Click the search box and enter your desired location
  4. Close the weather app and reopen it to see your changes take affect

11. How do I change my keyboard and language settings on Windows 10?

If your keyboard has suddenly started speaking a different language you’ll need to follow these simple steps to set things straight.

  1. Navigate to your control panel
  2. Select the Clock, Language and Regional option
  3. Select Language
  4. Add a Language
  5. Scroll down the list of options until you find your desired language
  6. Click on the options button next to your new language
  7. Download and install the language pack
  8. Change your default language

12. How do I setup file sharing on Windows 10?

Create or join a HomeGroup 

  1. Right-click on the Windows icon at the end of the taskbar.
  2. On the menu that opens, click Control Panel.
  3. Find the HomeGroup settings
  4. If there is an existing HomeGroup you’ll be able to join it here. However if there is no group preexisting you’ll need to click the Create homegroup button
  5. Select what files you’d like to share
  6. Make a note of the password and provide it to anyone you wish to join the group

Sharing to your HomeGroup 

  1. Click the file explorer icon and find the folder/file you’d like to share
  2. Right click and select Share with
  3. Select HomeGroup

13. How do I meter my Internet connection in Windows 10?

If you connect to the Internet by tethering your smartphone or tablet, it is worth restricting the amount of data you use to avoid eating up your allowance.

  1. Navigate to Settings
  2. Select Network & Internet
  3. Choose Wi-Fi
  4. Make sure your WiFi is turned on
  5. Select Advanced options
  6. Select Set as metered connection
  7. Turn the option on to regulate your usage

14. How do I customize my ease of access settings on Windows 10?

Windows 10 is full of ease of access options to make your experience much more straightforward.

How to open ease of access settings 

  1. Navigate to settings
  2. Select Ease of access

From here you can configure a range of different ease of access settings. A few examples include:

  • Narrator – this will read out everything on your screen, including text and buttons
  • Magnifier – this will magnify text, which is ideal for anyone with a visual impairment

15. How do I stream X-box games to Windows?

If you are a keen gamer, you might want to stream games from your Xbox One to your Windows 10 Device.

All you need to do is:

  1. On your Xbox One navigate to Settings
  2. Select Preferences
  3. Turn on Allow game streaming

To stream effectively you’ll need the following:

  • Xbox One
  • Windows 10 PC or tablet
  • MicroUSB cable to connect your Xbox One controller to your computer
  • To be signed in to the same Microsoft/Hotmail/Live/Outlook account on both the Xbox One and Windows 10 computer
  • Both Xbox One and Windows 10 computer connected to the same Wi-Fi or wired network.
  • Xbox app on your Windows device

16. How do I customize appearance on Windows 10?

If you like things displayed in a certain way, you can customize the appearance of Windows 10 in a few simple steps during the setup process.

  1. Follow the steps until you get past the User agreement
  2. Pick a colour theme that you like
  3. Connect to WiFi and setup your Microsoft account
  4. Choose customize settings and select which options you prefer

Take your time when customizing the appearance of Windows 10 to ensure that you get your system working exactly as you would like.

17. How do I show file name extensions on Windows 10?

If you want to know what file types you have in a folder, there is a quick and easy way to show them all.

  1. Click View on the menu bar within File Explorer
  2. Go to the Show/hide section and tick the File name extensions box

And that’s all there is to it!





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