Onsite IT support can be an important part of Managed IT Support services. Nowadays most issues that are raised by clients can be resolved remotely, however, some may require an onsite presence. Some clients also do prefer to have a dedicated onsite resource for a number of days per month
Within our Managed Support you get unlimited onsite support that is included within the monthly cost.
We have dedicated onsite engineers that can be sent out for any issues that may requote a physical presence. We will arrange a time that is convenient for both parties and carry out frequent updates to ensure that there is no confusion.
Efficiency and productivity can be improved – Businesses that have their IT in house often spend lots of time trying to resolve issues and juggling business processes, leading them to become less productive. Let us do the IT for you!
Quick resolution times – When a technical issue comes to light it is essential that this is resolved as soon as possible, at Cheeky Munkey we have strict SLA’s that we always meet.
Consistent and professional support all of the time – IT support will help you to streamline and standardize technical processes leading to an increase in productivity.