Onsite IT support can be an important part of Managed IT Support services. Nowadays most issues that are raised by clients can be resolved remotely, however, some may require an onsite presence. Some clients also do prefer to have a dedicated onsite resource for a number of days per month
Within our Managed Support you get unlimited onsite support that is included within the monthly cost.
We have dedicated onsite engineers that can be sent out for any issues that may requote a physical presence. We will arrange a time that is convenient for both parties and carry out frequent updates to ensure that there is no confusion.
Efficiency and productivity can be improved – Businesses that have their IT in house often spend lots of time trying to resolve issues and juggling business processes, leading them to become less productive. Let us do the IT for you!
Quick resolution times – When a technical issue comes to light it is essential that this is resolved as soon as possible, at Cheeky Munkey we have strict SLA’s that we always meet.
Consistent and professional support all of the time – IT support will help you to streamline and standardize technical processes leading to an increase in productivity.
Email us today:
info@cheekymunkey.co.uk
Call us today:
0345 456 0525
Hertfordshire Office
8 Parkway Porters Wood
St Albans
Hertfordshire
AL3 6PA
Our Clients say a bunch of nice things about the service we provide here are just a few of them...
“They give value for money and are great people to work with”
We have developed a fantastic working relationship with Cheeky Munkey. It’s a company that truly understands the value of customer service.
Cheeky Munkey worked above expectation to ensure we were able to get our server going again after severe failure. They have hugely improved our IT system.
Cheeky Munkey were very helpful in supporting the purchase of new IT equipment for our organisation and ensuring we got a good deal.
UOE have now been a client of for a little over 6 months and following yesterday’s successful go live of the Azure AD/365 project I felt compelled to write and pass on my thanks to all…
“We have been with Cheeky Munkey for over 10 years. Their skill set, knowledge and caliber of employees along with management team is fantastic. The projects we have enlisted with them such as new servers, security,…
Anyone thinking of switching IT provider should listen to Cheeky Munkey and take their advice, it’s changed our organisation by enlisting CM as our brilliant outsourcers of IT.
Cheeky Munkey are a very proficient and approachable IT team. We have formed a very strong working relationship and feel that all our projects and daily tasks are well managed. Everything they have implemented for us…
The Cheeky Munkey sales and account teams have worked really hard to understand our systems and processes and map out our journey to get a consistent well integrated IT backbone for the nurseries.
Graham immediately reassured us from the start with his honest and knowledgeable approach. He identified a print solution that met our requirements and was within budget. His team did an excellent job setting up our new…
Graham did a great job advising the right printer for us and his team installed it without fuss. We are very happy with the service.
I can’t speak highly enough of Graham’s ethical, consulting led approach. Very happy with the way he took time to listen to what was important to us and then work on a solution.
Cheeky Munkey delivers a great support service from both a technical perspective & customer service.
Louis was polite, professional and knowledgeable.
Extremely helpful and always go the extra mile. thank you.
Anyone thinking of switching IT provider should listen to Cheeky Munkey and take their advice, it’s changed our organisation by enlisting CM as our brilliant outsourcers of IT.
