To make absolutely certain our clients have the fundamentals of IT security and support in place, we include a minimum level of service with all our bundles. From there, you can decide how much more protection and support you require, or you can choose specific products.
Each package consists of an IT service bundle and an IT security bundle, all designed with SMEs in mind. You can mix and match them to suit your requirements. For example, you could benefit from advanced security options, combined with just an essential service level agreement (SLA) for IT support – or vice versa.
We’re the IT team you wish worked in-house.
But here’s the good news: we’re so responsive that it’s like having us in the office. We resolve the majority of requests within 10 minutes. As well as using our years of expertise to swiftly fix any issues you come up against, we’ll conduct server monitoring and remote maintenance – 24/7 and 365, if that’s what you want. We can also perform remote network monitoring and maintenance.
We prefer to be proactive, making sure issues don’t fulfil their disruptive potential. From
software to your own processes, we’ll make sure everything is set up to guard against complex security threats, protecting your data and your business’ future.
We can even help you to achieve Cyber Essentials accreditation – to openly demonstrate your commitment to cybersecurity, which can be reassuring for your customers.
We don’t just keep your business safe: we’ll also help your business to thrive through smart IT use.
We’ll get to know your business inside out, which means we’ll come to understand what
technology you have in place and your specific needs. And this puts us in a great position to advise on planning future IT investments to maximise your ROI. If your IT infrastructure isn’t fully digitalised, that’s normally where we start.
Depending on your requirements, we might just recommend small tweaks to your IT
infrastructure or procedures. But whatever is needed, you can be sure that our advice will set you on the path to better business performance.