Watford was once best known for printing and manufacturing, but now it’s home to a diverse range of businesses big and small – each with its own unique IT needs. Business centres like Croxley Park and Watford Business Park rely on locally focused IT solutions. And with our St Albans base just a quick half-hour drive away, Cheeky Munkey’s engineers can be at your side whenever you need us.
When your IT system isn’t working, your business isn’t working. Businesses can be paralysed by IT problems, whether it’s network connectivity, cybersecurity or data loss. We appreciate how quickly you need IT issues to be resolved.
Although IT support work can often be performed remotely, sometimes it needs an expert IT consultant working on-site to resolve a problem. And when an issue is costing you money, you don’t want to wait hours for that expert to arrive.
With its well-developed transport links, St Albans provides a convenient base for our IT support staff. From here, they can reach large parts of the country in short time. Watford, for example, is just a 30-minute drive away, while the Midlands, South-west and East Anglia are all within easy reach. And if you’re located anywhere in the Hertfordshire area, we can be with you in no time at all.
We’ll quickly get your IT systems – and your business – fully operational again.
With decades and decades of IT experience between us, we know what businesses need in terms of IT infrastructure and support. Some have more complicated or specialised requirements than others, but there’s always a baseline that every business should have. That’s why we offer IT support and security bundles, which all include the basic requirements.
In terms of support, our fundamental offering provides unlimited remote help desk assistance, meaning we’re just at the end of a phone line if you have any IT issues whatsoever. Plus, we’ll always come out and visit your office if we can’t solve the problem over the phone or online.
To anticipate and head off any server issues, we perform server monitoring and remote maintenance. We know that you can’t afford server downtime or slips in server speed.
Going beyond basic requirements, our other bundles include 24/7 server monitoring – as well as network monitoring. Reassuringly, break-fix network support comes as standard. While our premium bundle even offers enhanced network monitoring and remote maintenance.
And to make sure you’re getting exactly the level of service you need from us, we’ll give you a dedicated account manager, no matter which level of support you choose.
We’ll do everything we can to ensure the smooth running of your IT systems, but if a problem does arise, rest assured that we’ll quickly solve it. We resolve the majority of client requests within 10 minutes. It’s this dedication to excellent and timely customer service that has won us long-standing clients.
During the Covid-19 pandemic, digitalisation increased and so did cybercrime, meaning it’s now more of a risk than ever. It’s vital to protect your data from all manner of security threats. We’ll examine every aspect of your defences and vulnerabilities, from your software to your processes, making sure there are no weaknesses for cyber criminals to take advantage of.
Using our IT industry insight, we can recommend considered improvements to the way you store and access your data. Then you can rest assured that your data is protected against cybercrime, data loss and other potential issues.
Prevention is better than cure. That’s why we undertake comprehensive server monitoring and maintenance – to nip issues in the bud, before they have any impact. And, if you like, we’ll also keep a very close eye on your network’s performance, making sure nothing gets in the way of you doing business.
Day or night and whatever the problem, your business in Watford can rely on our dedicated team of technical experts 24/7, to offer friendly, personal information and support by phone, as well as round-the-clock remote monitoring.
If you’re a business in Watford looking for unbeatable IT support and a local, personable service that’s renowned across Hertfordshire, the Cheeky Munkey team are ready to swing into action. Just contact us here or give us a call on 0345 456 0525 to find out what we can do to help you – we’re not far away!
Our Clients say a bunch of nice things about the service we provide here are just a few of them...
“They give value for money and are great people to work with”
We have developed a fantastic working relationship with Cheeky Munkey. It’s a company that truly understands the value of customer service.
Cheeky Munkey worked above expectation to ensure we were able to get our server going again after severe failure. They have hugely improved our IT system.
Cheeky Munkey were very helpful in supporting the purchase of new IT equipment for our organisation and ensuring we got a good deal.
UOE have now been a client of for a little over 6 months and following yesterday’s successful go live of the Azure AD/365 project I felt compelled to write and pass on my thanks to all…
“We have been with Cheeky Munkey for over 10 years. Their skill set, knowledge and caliber of employees along with management team is fantastic. The projects we have enlisted with them such as new servers, security,…
Anyone thinking of switching IT provider should listen to Cheeky Munkey and take their advice, it’s changed our organisation by enlisting CM as our brilliant outsourcers of IT.
Cheeky Munkey are a very proficient and approachable IT team. We have formed a very strong working relationship and feel that all our projects and daily tasks are well managed. Everything they have implemented for us…
The Cheeky Munkey sales and account teams have worked really hard to understand our systems and processes and map out our journey to get a consistent well integrated IT backbone for the nurseries.
Graham immediately reassured us from the start with his honest and knowledgeable approach. He identified a print solution that met our requirements and was within budget. His team did an excellent job setting up our new…
Graham did a great job advising the right printer for us and his team installed it without fuss. We are very happy with the service.
I can’t speak highly enough of Graham’s ethical, consulting led approach. Very happy with the way he took time to listen to what was important to us and then work on a solution.
Cheeky Munkey delivers a great support service from both a technical perspective & customer service.
Louis was polite, professional and knowledgeable.
Extremely helpful and always go the extra mile. thank you.
Anyone thinking of switching IT provider should listen to Cheeky Munkey and take their advice, it’s changed our organisation by enlisting CM as our brilliant outsourcers of IT.