Outsourced IT Support

Outsource your IT needs to experts who know your business.

Outsourced IT support allows you to focus on growing your business while we manage your IT systems. Whether you need help with cybersecurity, data migration, or network management, our team is ready to provide expert support at a fraction of the cost of an in-house department.

Save costs and scale with outsourced IT support

Access the expertise you need without the overhead costs of an in-house team, benefiting from proactive IT management and expert advice.

Our IT Support Services

IT Procurement Services

Simplify IT procurement with expert guidance, ensuring you get the best technology solutions tailored to your business needs.

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24/7 IT Helpdesk

Get round-the-clock IT support from our expert helpdesk, ensuring quick resolutions and minimal downtime.

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IT Consultancy Services

Expert IT consultancy services designed to align your technology with business goals for maximum efficiency and security.

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IT Audits

Identify IT gaps and security risks with in-depth IT audits, helping you optimise performance and compliance.

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Emergency IT Support

Resolve IT emergencies fast with our responsive support, minimising downtime and keeping your business running smoothly.

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Remote Managed IT Support

Flexible remote IT support to keep your systems running efficiently, with expert assistance whenever you need it.

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Managed Server Solutions

Optimise server performance with our managed solutions, ensuring reliability, security, and scalability for your business.

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IT Digital Transformation

Drive innovation with digital transformation strategies, modernising your IT infrastructure for improved agility and efficiency.

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Copilot for Microsoft 365

Boost productivity with Copilot for Microsoft 365, offering AI-powered assistance for seamless collaboration and workflow efficiency.

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IT Support and Security Bundles

Get complete IT support and security solutions in one package, ensuring reliable operations and robust cybersecurity.

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What are the benefits of our Outsourced IT Support services?

Our outsourced support gives you access to a full team of experts without the cost of in-house hiring, keeping your systems secure, compliant, and always-on.

How did our service perform

2 Hours

Guaranteed SLA

17

Inhouse IT Engineers

98%

Customer Satisfaction

Why should you choose Cheeky Munkey for Outsourced IT Support? 

Cheeky Munkey acts as your full-service IT department — or complements your existing team. With over 25 years of experience, we’re fast, flexible and incredibly responsive. Whether you need emergency fixes, long-term support, or help with migrations and upgrades, we’ve got you covered. We solve most issues in under 10 minutes, and when remote help isn’t enough, we’re on the road. Our outsourced support is designed to reduce costs while improving security, efficiency and reliability.

Trusted by leading businesses

What our clients are saying

Three simple steps to Outsourced IT Support

Securing your IT doesn’t have to be complicated. At Cheeky Munkey, we’ve streamlined the process to make your transition smooth and effective. Our approach is designed to understand your unique needs, provide customised solutions, and implement them seamlessly. Here’s how we do it:

01

Schedule a free consultation

Schedule a one-on-one conversation with one of our team. Ask questions, and discover how we can help.

02

Receive a tailored IT plan

This plan will outline the precise solutions required to enhance your IT systems, improve efficiency, and secure your operations, ensuring your technology aligns with your business goals.

03

Enjoy seamless IT operations

When you’re ready, we’ll implement the bespoke solutions with minimal disruption. Our team will ensure a smooth transition, providing continuous support so your business can flourish with dependable IT.

Outsourced IT Support FAQs

What is outsourced IT support?

For some companies, outsourced IT support is the alternative to having their own IT department in house. For others, it’s a way to supplement their own IT department’s knowledge and skills base – or a quick way to gain the support of more IT professionals.

Outsourcing your IT means recruiting an external company to take care of your IT requirements. They’ll take over as many duties as you need them to.

It could be that you mainly need them to deal with specialist cybersecurity measures or network monitoring. Or, you might need them for a one-off project, such as migration of your data to the cloud or a hardware/software upgrade. Outsourced IT companies can fill specific gaps in your own team’s capabilities or assume responsibility for all your IT systems.

When IT is so absolutely integral to every business’ everyday operations, having professional IT support in place is a must. For companies without the required level of in-house support, outsourced IT support is increasingly becoming a necessity.

Whatever the size of your IT problem, it doesn’t have to wait until working hours to be fixed. Cheeky Munkey has real people available on the end of the phone at all times, plus our advanced 24/7 remote monitoring software keeps an eye on things round the clock, spotting issues as soon as they arise.

Which IT services you want to outsource will depend upon the in-house skills and capacities your business has. However, there are some obvious candidates for IT outsourcing.

They include cybersecurity, which may require more specialised IT skills than you have within the business. Outsourcing network administration allows external IT consultants to carefully monitor and optimise your network. It’s also wise to give yourself access to 24/7 IT support, should any unexpected issues arise.

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