Emergency IT Support Services

We understand how vital it is to minimise disruptions and downtime. That’s why at Cheeky Munkey, we offer emergency IT support 7 days a week, 365 days a year.

IT emergencies can occur any day, any time. That’s why we offer 24/7 emergency IT support services so you can have complete peace of mind. With over 20 years of experience, our team of professionals have all the knowledge needed to resolve whatever IT emergency you might be facing.

Our Emergency IT Services 

We can tailor our Emergency IT services to meet your specific needs, listening carefully to your requirements and recommending a suitable option. Some of our most popular services include:

Rapid IT Support to keep your business running

When disaster strikes, our team will make it their aim to get your business up and running with as little downtime as possible. We pride ourselves on delivering quick, high-quality support both day and night.

Response time

Here at Cheeky Munkey, we understand just how vital it is to minimise disruptions and downtime. That’s why we provide immediate, emergency IT support 7 days a week, 365 days a year.

We offer both remote and onsite support, so you can speak with one of our highly experienced team members just minutes after a problem first occurs. We’ll assess the problem and send out our engineers to your business if on-site support is required. The quicker we can resolve the issue, the quicker you can get back to business.

Round-the-clock support

IT problems can strike when you least expect it, which is why it’s essential to have support services that you can rely on even during unsocial hours. 

But our team isn’t just here to solve problems, we’re also here to prevent them. Our 24/7 server monitoring service enables us to keep a very close eye on your systems. We’ll push out updates, implement security measures and advise on how we can improve the performance.  

Disaster recovery & business continuity

Disaster recovery is a part of business continuity, focused on keeping the business running in the event of a disaster. We have several specialist and ‘next generation’ solutions as part of our disaster recovery service, including a minimum of 256-bit encryption for a secure recreation of the server environment. 

And our work doesn’t end once our recovery processes are complete. Instead, we’ll work with you to make sure that you can access everything in the hosted environment, from resources and files to applications and programs. Then, once the original environment is fixed or replaced, we’ll help you get your business back to normal.

Future-proofing your IT systems

Investing in 24/7 IT support will ensure your systems are futureproofed and ready to evolve with the digital landscape. Our team of experts stay well ahead of all the latest advancements and industry updates. So, when a new cybersecurity threat poses a risk to your business, we’ll be on hand to put proactive measures in place. Our aim is always to identify problems before they have the chance to affect your business.

As technology continues to advance, we’ll continue to look for ways to improve the efficiency and performance of your IT systems. As your dedicated 24/7 IT support provider, we’ll take the time to understand how your business works and what your goals are so we can keep your systems at the standards you need.

Why choose Cheeky Munkey?

With years of experience in the industry, we understand the importance of fast-acting emergency IT services. When disaster strikes, you need help as quickly as possible to minimise the impacts on your business. And that’s where we can help. 

With professionals at the other end of the phone and engineers ready to travel to your location, our services can give you peace of mind that help is on hand should you need it. 

Plus, prevention is always best. That’s why our work doesn’t just begin after a problem occurs. With 24/7 server monitoring and network security services, we offer both proactive and reactive IT support to keep your systems performing as they should. 

And all our service providers are both knowledgeable and friendly, so whenever you have a concern or a question you need answering, just give us a call. 


How much does emergency IT support cost?

We offer a range of flexible packages that can be tailored to the needs of your business. Contact us today to discuss what your business could benefit from and find out more about our prices.

Where is your main office located?

Our headquarters are located in St Albans, which offers excellent transport links to reach cities up and down the country. From London and Essex to Birmingham and Sheffield, our team provides IT support to companies across England.

Can you work alongside or own IT staff?

Absolutely, we can work alongside your IT department to offer extra support during emergencies, particularly out of hours when your staff may not be working. 

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