IT support for Universities

Universities and higher education institutions use multiple technology platforms for everyday practices including storing personal data, delivering educational seminars and completing examinations. Professors and students have specific and high-demand IT requirements which makes it essential to have expert IT support at hand.

Our IT support services for universities

How to choose the level of IT support required for universities

The level of IT support your university requires depends on the size of the organisation and your budget. One of the first decisions you’ll need to make is whether you need ad-hoc support or 24/7 services. Cheeky Munkey offers a number of IT Support & Security Bundle options to suit your specific needs.

If you aren’t sure, have a chat with us and we can review your current setup. Our IT audits will determine the level of security you have with your current set-up and predict changes your university may require in the future.

What are the benefits of IT support for universities?

From securing confidential data to identifying issues with your university network, Cheeky Munkey can provide expert advice and implementation that will help your institution run safely and smoothly.

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Network stability: Our IT support assists in setting up and managing network infrastructure, including servers, routers, and firewalls, to ensure stable and secure connectivity.

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Productivity: In the university industry, staff and students have unique IT requirements to proceed with their day-to-day activities. The last thing you want is to face long periods of downtime as a result of IT troubles. We’ll get you back up and running as quickly as possible.

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Reliable data management: Huge amounts of personal data and financial documents need to be organised and secured in university databases. We provide regular backups and data recovery services to prevent data loss.

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24/7 support:Cheeky Munkey offers timely responses and around-the-clock support, ensuring your university will never have to face IT issues or security risks alone.

Why choose us for IT support for universities?

Cheeky Munkey would be proud to become part of your university IT department, on hand whenever you require support and working closely with you to offer tailored solutions.

We have experience working with universities and understand the unique needs and challenges that can arise. Cheeky Munkey delivers effective and efficient solutions to assist with any IT disruptions. Plus, we prioritise proactive monitoring and maintenance to ensure optimal system performance.

Our friendly team of IT professionals offer exceptional customer service, including prompt response times and 24/7 support for any IT issues you may encounter. Trust us for our commitment to delivering outstanding IT support that’s tailored to your industry.

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