With years of industry expertise and a commitment to excellence, we offer tailored solutions that address your unique IT needs. Whether your business requires technical assistance, network management, cybersecurity solutions, or seamless cloud integration, our experienced team is equipped to provide reliable support.
From solving everyday IT challenges to implementing strategic solutions, our local presence in Birmingham ensures that your business remains at the forefront of technological advancements while receiving dedicated assistance whenever needed.
When your IT system encounters issues, your business operations suffer, leading to potential revenue loss. More concerning, data loss or cybersecurity breaches can harm your company’s reputation.
This urgency drives our swift response to IT problems, with most resolved within a mere 10 minutes, ensuring uninterrupted business flow.
However, our proactive stance aims to prevent issues altogether. Through diligent server monitoring and remote maintenance, we ensure your business operates seamlessly. Offering 24/7 coverage, our service aligns with your servers’ non-stop demands.
Likewise, we extend the same vigilance to network connectivity, as its interruption can translate to lost opportunities and revenue.
Addressing cybersecurity, we provide comprehensive measures, including antivirus protection, email security, security patch management, and data backup, starting at just £20 per month. Moreover, our staff training reinforces IT security best practices, fortifying your defences against cyber threats.
Providing tailored IT support to businesses across Birmingham, we cater to diverse needs – from daily monitoring to disaster recovery and VoIP solutions.
Our IT support and security bundles offer versatile service tiers catering to varying requirements, including streamlined options designed for SMEs.
Each bundle encompasses fundamental services, ensuring essential IT support and security. Core features include remote help desk assistance, with swift on-site escalation if necessary. Additionally, server monitoring, remote maintenance, and network break-fix support are standard inclusions.
Swift recovery from issues is assured, complemented by proactive infrastructure monitoring. We also safeguard against intricate cyber threats. With Cheeky Munkey, your business systems are securely managed.
Each business has distinct IT requirements. SMEs' needs differ from those of multinational corporations. So, we devote time to attentively listening, investing time to grasp your business’ intricacies and how our assistance can be most effective. Is immediate access to IT support for issue resolution your concern? Or do you need an exhaustive evaluation of your IT systems, accompanied by recommendations? Rest assured, we’re at your service for anything you might need.
Our IT services offer the advantages of a proficient IT department while avoiding many associated costs. By eliminating the need for permanent IT staff salaries and minimising expenses linked to extensive IT infrastructure and software, we ensure economical solutions. Moreover, our rapid response to service calls makes partnering with Cheeky Munkey just like having an on-site IT department at your disposal.
Backed by decades of experience in IT support and security, we’ve encountered the whole spectrum of IT challenges. Ranging from software glitches to comprehensive disaster recovery, we‘ve handled nearly every conceivable scenario. To ensure our capability to address any issue, we remain impeccably informed about the latest IT advancements. This means staying abreast of cybersecurity risks, software updates, and the potential of remote monitoring.
Whether your business requires concise consultancy on aspects like data storage and privacy protocols, comprehensive ongoing support, or even robust disaster recovery solutions, we’ve got Birmingham covered. Our distinctive blend of localised insights and IT expertise ensures the continuous functionality of your business, establishing us as the premier choice for personalised IT support in the Midlands.
Conveniently positioned near the M6 and M1 and a mere 1-hour 30-minute train ride from London Euston, Birmingham offers an ideal locale for both commuters and expanding enterprises. This proximity aligns seamlessly with Cheeky Munkey’s commitment to delivering face-to-face IT services. Even during off-hours, your Birmingham-based enterprise can trust our dedicated team of technical specialists, who provide 24/7 phone support.
For businesses seeking unparalleled IT assistance accompanied by a local, personable approach, the Cheeky Munkey team is ready to take swift and effective action.
Our Clients say a bunch of nice things about the service we provide here are just a few of them...
The team at Cheeky Munkey were superb, and put plans in place to get us up and running a quickly as possible
“They give value for money and are great people to work with”
We have developed a fantastic working relationship with Cheeky Munkey. It’s a company that truly understands the value of customer service.
Cheeky Munkey make our lives easier at a reasonable price
Cheeky Munkey worked above expectation to ensure we were able to get our server going again after severe failure. They have hugely improved our IT system.
Cheeky Munkey were very helpful in supporting the purchase of new IT equipment for our organisation and ensuring we got a good deal.
Cheeky Munkey handled our company move extremely well and in an impressive timescale. We see them as part of our team.
UOE have now been a client of for a little over 6 months and following yesterday’s successful go live of the Azure AD/365 project I felt compelled to write and pass on my thanks to all…
“We have been with Cheeky Munkey for over 10 years. Their skill set, knowledge and caliber of employees along with management team is fantastic. The projects we have enlisted with them such as new servers, security,…
Anyone thinking of switching IT provider should listen to Cheeky Munkey and take their advice, it’s changed our organisation by enlisting CM as our brilliant outsourcers of IT.
Cheeky Munkey are a very proficient and approachable IT team. We have formed a very strong working relationship and feel that all our projects and daily tasks are well managed. Everything they have implemented for us…
The Cheeky Munkey sales and account teams have worked really hard to understand our systems and processes and map out our journey to get a consistent well integrated IT backbone for the nurseries.
Graham immediately reassured us from the start with his honest and knowledgeable approach. He identified a print solution that met our requirements and was within budget. His team did an excellent job setting up our new…
Graham did a great job advising the right printer for us and his team installed it without fuss. We are very happy with the service.
I can’t speak highly enough of Graham’s ethical, consulting led approach. Very happy with the way he took time to listen to what was important to us and then work on a solution.
Cheeky Munkey delivers a great support service from both a technical perspective & customer service.