Whether your Hatfield business needs IT consultancy, day-to-day support, cloud services or even disaster recovery, our team of technical experts have the combination of local knowledge and IT know-how to keep your business running.
Gaining a reputation for aviation manufacturing during the last century, Hatfield is now an ever-growing commuter base and commercial centre. Hatfield Aerodrome itself hosts Hatfield Business Park, where all manner of organisations do business and employ thousands of people.
Simply put, we help businesses do business. By taking care of any urgent IT issues, we make sure that problems don’t hold you back or grind your business to a halt. Whether you’ve suffered a malware attack or need advice on cloud computing, our IT experts respond swiftly and bring years of experience. We’re able to fix most problems in as little as 10 minutes, getting you quickly back on track.
And because every business is different, we tailor our services to meet your needs. The first thing we do is listen to you, getting to know your organisation, your IT requirements and your current IT systems. From there, we can both solve any immediate problems and remove any vulnerabilities – and help to optimise your set-up. As a result, your day-to-day operations will be more efficient and hassle-free, and, vitally, more secure.
Our expertise covers every area of IT, so you can come to us with any issue at all. Want to move your data to the cloud? Having troubles with your network connectivity? Or need a professional recommendation on your IT procurement? No matter what your IT requirements are, we’re here to help.
We have three levels of IT support: essential, standard and premium.
Each level of service includes remote help desk support, giving you responsive, expert help to quickly fix all manner of IT problems. If we can’t resolve the issue remotely, on-site escalation also comes as standard, so we’ll come and take a closer look in person.
Knowing how costly server downtime or slips in server speed can be, we also include server monitoring and remote maintenance with every package. Then we can anticipate and prevent any potential server problems, before they even arise.
Whatever your level of IT support, you’ll be able to call upon your own dedicated account manager, to help you get the most from our expertise. As a premium customer, you’ll even benefit from technical consultations, ensuring your systems are optimised as far as possible. This level of service also comes with enhanced network monitoring and maintenance, making certain your business never suffers from poor connectivity. And if network issues do materialise, you can rely upon our break-fix support.
Take a closer look at our IT support and security bundles for more details on what each level of IT support includes.
Your IT problems are our problems, so we quickly apply our expertise to fixing them and getting everything back to business as usual. Our outsourced IT help desk offers 24/7 support, so you count on us, day and night.
Whether cloud, on-site or hybrid data storage is best suited to your organisation, we’ll recommend the ideal solution for your requirements. We can also put robust plans for disaster recovery and data recovery into place, making certain your business can soon be back up and running if data or systems are lost.
Cybersecurity has never been more important than it is right now. Increasingly sophisticated attacks are a threat to businesses of all shapes and sizes. To make sure you don’t fall victim to one, we’ll carefully examine any potential weakness in your organisation, from your software to your everyday processes. With us, your data – and your reputation – is in safe hands.
While we’re experts at solving IT issues, we’d rather they didn’t occur in the first place. With careful monitoring of servers and networks, we can identify potential problems and stop them from causing disruption. We’ll also advise you of any ways you can improve your IT systems and even how you operate them, resulting in safer, more efficient business practices.
Located just off the A1 and close to the M25 – and just 24 minutes by train from London King’s Cross – Hatfield is conveniently connected to the rest of Hertfordshire and beyond, as well as to our local IT experts. We can be at your side in no time to get the job done – and even out of hours, our dedicated service desk team is available 24/7 to offer your business in Hatfield friendly support and advice by phone. Plus, our remote support systems can identify and deal with any issues that crop up – before they become a problem.
If you’re a business in Hatfield looking for unbeatable IT support and a local, personable service that’s renowned right across Hertfordshire, the Cheeky Munkey team are ready to swing into action.
Our Clients say a bunch of nice things about the service we provide here are just a few of them...
“They give value for money and are great people to work with”
We have developed a fantastic working relationship with Cheeky Munkey. It’s a company that truly understands the value of customer service.
Cheeky Munkey worked above expectation to ensure we were able to get our server going again after severe failure. They have hugely improved our IT system.
Cheeky Munkey were very helpful in supporting the purchase of new IT equipment for our organisation and ensuring we got a good deal.
UOE have now been a client of for a little over 6 months and following yesterday’s successful go live of the Azure AD/365 project I felt compelled to write and pass on my thanks to all…
“We have been with Cheeky Munkey for over 10 years. Their skill set, knowledge and caliber of employees along with management team is fantastic. The projects we have enlisted with them such as new servers, security,…
Anyone thinking of switching IT provider should listen to Cheeky Munkey and take their advice, it’s changed our organisation by enlisting CM as our brilliant outsourcers of IT.
Cheeky Munkey are a very proficient and approachable IT team. We have formed a very strong working relationship and feel that all our projects and daily tasks are well managed. Everything they have implemented for us…
The Cheeky Munkey sales and account teams have worked really hard to understand our systems and processes and map out our journey to get a consistent well integrated IT backbone for the nurseries.
Graham immediately reassured us from the start with his honest and knowledgeable approach. He identified a print solution that met our requirements and was within budget. His team did an excellent job setting up our new…
Graham did a great job advising the right printer for us and his team installed it without fuss. We are very happy with the service.
I can’t speak highly enough of Graham’s ethical, consulting led approach. Very happy with the way he took time to listen to what was important to us and then work on a solution.
Cheeky Munkey delivers a great support service from both a technical perspective & customer service.
Louis was polite, professional and knowledgeable.
Extremely helpful and always go the extra mile. thank you.
Anyone thinking of switching IT provider should listen to Cheeky Munkey and take their advice, it’s changed our organisation by enlisting CM as our brilliant outsourcers of IT.