IT Support

Top 7 most common IT problems faced by businesses

There are many IT problems that businesses may face on a daily basis; whether it’s as simple as a monitor not turning on, or something more serious. Being prepared to handle these issues will help manage the impact they can have on your business. 

Why is it important to consider common IT problems?

Whilst the severity of common IT problems varies, every issue can affect how the business operates and can lead to unprecedented costs.  Small software glitches or internet outages may seem insignificant, but they can still cause major disruption to business productivity.  Time can be wasted looking for solutions, leaving job-related tasks incomplete or finished at a lower quality. More serious IT issues can have worse consequences, such as security breaches or data loss, making it important to understand and be prepared to face common IT problems.

The most common IT problems faced by businesses

1. Outdated equipment and software

Operating with outdated equipment and software is a common IT problem in business – particularly in small companies that may struggle to integrate new technologies due to complex installation or restricted budgets. 

Installing up-to-date equipment when possible keeps businesses running smoothly – improving productivity and results. As standard practice, get into the habit of updating your software and hardware as and when required. Most updates offer better security for your devices – maximising performance and also reducing the risk of cybersecurity threats. 

2. Lack of cyber security measures 

One of the biggest IT problems faced by businesses is a lack of cyber security measures or practices throughout the organisation. Most employees work with, or have access to confidential data, which can be lost through phishing attacks, poor passwords or other cybersecurity risks.

It’s essential to provide a high level of cyber security training among employees, along with implementing preventative measures such as restricted access to private data. You may choose to schedule regular password changes, multiple authentication steps or even passwordless authentication for more sensitive information. 

3. Data loss and recovery 

Data loss can be a huge problem for businesses – especially if essential data is lost or confidential information is leaked. Data loss can occur in a number of ways including: human error, internet outages, technical failures or in worse cases, cyber attacks. 

To prevent data loss, it’s important to have a disaster recovery plan. This acts as a safety net and allows businesses to store sensitive information with less concern over its security. An effective data recovery plan should include backup servers, cloud backups as well as external storage. 

4. Cable management 

This common IT problem is an annoying one to handle, but is easy to fix. Disorganised, loose or unplugged cables can lead to a number of other issues and can make it more difficult to fix small technical errors. Most offices are packed with various cables from printers, computers and other devices.

If a device stops working, you must be able to identify the correct cable, to either re-insert or replace. It’s a good idea to learn which cables are required for each device or create labels to help keep track of where wires should be placed. You’ll benefit from being capable of mending smaller IT problems in the future. 

5. Unreliable internet connectivity

One thing every business has in common is the need for internet connectivity – yet this is also a common problem for them. Poor internet connectivity interrupts workflow and can lead to data loss, unproductivity and general disruption to the workday. Whether you have unreliable Wi-Fi that’s prone to dropping, or suffer from slow internet speed, it can be a great frustration for businesses. 

For unreliable internet connectivity, find a professional who can identify the issue as there can be many causes of poor internet connectivity including: issues at the router, hardware limitations, congested networks or even just the weather. You may also choose to move to a different network provider. 

6. Disorganised data storage system 

In business, it’s important to keep track of where files are saved so they can be rediscovered easily. Not having a well-mapped data storage system can lead to lost documents, accidental deletions and wasted storage space from outdated files. 

It can be useful to have a file-sharing system such as DropBox or Google Drive that allows easy file sharing, without lengthy emails and lost attachments, 

7. Lack of qualified IT experience

Another issue for some businesses is not having experienced staff to assist with fixing IT problems. In general, employees won’t know how to fix IT complications which puts the company under pressure as they struggle to find a solution whilst keeping their team productive. 

To overcome this problem, companies can hire IT professionals who are able to fix common IT issues within your industry. Large companies may choose to hire a full-time IT technician to have at hand at all times, whereas others may outsource IT services who can help as and when needed. 

There are many types of IT problems that your business may face. If you’re in need of further IT support, contact us and we will be able to advise you. 

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