IT Support & Services

Reliable IT support, tailored to your business needs

At Cheeky Munkey, we understand that your business relies on seamless IT systems. We offer effective IT support that makes sure your systems are always up and running. From day-to-day maintenance to tackling an IT disaster. . With 24/7 support, both on-site and remote, you can trust us to manage your IT infrastructure with expertise and care.

Expert IT support whenever you need it

Our IT support services offer peace of mind with fast responses, 24/7 support, and proactive monitoring to prevent issues before they arise, keeping your business operational and secure.

Our IT Support Services

Copilot for Microsoft 365

Maximise your productivity and secure your business data with Copilot’s AI capabilities.

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Outsourced IT Support

Let our experts manage your IT systems, so you can focus on what matters most.

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Onsite IT Support

Benefit from professional, hands-on support with our dedicated onsite IT engineers.

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Mobile Device Management

Manage and secure your business devices, wherever your employees are working.

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Cyber Security Training

Empower your team with cybersecurity training, equipping them with the skills to identify and prevent security threats.

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Managed Server Solutions

Secure and scalable server solutions designed to meet your business’s needs

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IT Procurement Services

Access the best IT products, with expert guidance and competitive pricing.

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What are the benefits of our IT Support & Services?

Our IT support services are built around your business – whether you need a full outsourced department or specialist backup for your internal team. We provide everything from daily IT troubleshooting to long-term infrastructure planning and crisis recovery, so you’re always one step ahead of disruption.

How did our service perform

2 Hours

Guaranteed SLA

17

Inhouse IT Engineers

98%

Customer Satisfaction

Why choose Cheeky Munkey for your IT Support & Services?

At Cheeky Munkey, we offer full-spectrum IT support that adapts to your business — whether you’re a fast-growing SME or a large organisation with complex needs. We act as your IT department, managing everything from day-to-day troubleshooting to major incidents and disaster recovery. With 24/7 helpdesk services, proactive monitoring, and a friendly team of experts on call, we ensure minimal downtime and maximum productivity. After 25 years in the industry, we’ve seen it all — and solved it all

We don’t just support your systems; we strengthen your infrastructure, secure your data, and help your business grow with confidence.

Trusted by leading businesses

What our clients are saying

Three simple steps to IT transformation

Transforming your IT doesn’t have to be complicated. At Cheeky Munkey, we’ve streamlined the process to make your transition smooth and effective. Our approach is designed to understand your unique needs, provide customised solutions, and implement them seamlessly. Here’s how we do it:

01

Schedule a free consultation

Schedule a one-on-one conversation with one of our team. Ask questions, and discover how we can help.

02

Receive a tailored IT plan

This plan will outline the precise solutions required to enhance your IT systems, improve efficiency, and secure your operations, ensuring your technology aligns with your business goals.

03

Enjoy seamless IT operations

When you’re ready, we’ll implement the bespoke solutions with minimal disruption. Our team will ensure a smooth transition, providing continuous support so your business can flourish with dependable IT.

FAQs

What is included in Cheeky Munkey's IT support services?

We provide both remote and onsite support, 24/7 helpdesk assistance, proactive monitoring, disaster recovery, security solutions, and tailored IT consultancy.

If your business relies on technology around the clock or operates in multiple time zones, 24/7 support ensures critical systems are protected and any issues are resolved promptly.

That depends on your setup. We offer both, but many issues can be resolved remotely — onsite support is ideal for hardware problems or complex troubleshooting.

Yes — we can supplement internal teams with specialist expertise, extra capacity, or cover for specific projects.

We’ll guide you through a quick needs assessment to understand your business priorities and match you with a solution that fits — without overpaying for services you don’t need.

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