For some companies, outsourced IT support is the alternative to having their own IT department in house. For others, it’s a way to supplement their own IT department’s knowledge and skills base – or a quick way to gain the support of more IT professionals.
Outsourcing your IT means recruiting an external company to take care of your IT requirements. They’ll take over as many duties as you need them to.
It could be that you mainly need them to deal with specialist cybersecurity measures or network monitoring. Or, you might need them for a one-off project, such as migration of your data to the cloud or a hardware/software upgrade. Outsourced IT companies can fill specific gaps in your own team’s capabilities or assume responsibility for all your IT systems.
When IT is so absolutely integral to every business’ everyday operations, having professional IT support in place is a must. For companies without the required level of in-house support, outsourced IT support is increasingly becoming a necessity.
Streamlines your whole IT infrastructure
Such as salaries, training and office space
Plus, we’ll work closely with you and take time getting to know your business
We come with decades of experience in IT.
That means we’ve seen (and fixed) almost any IT issue imaginable. From simple software problems to full disaster recovery, and network maintenance to cloud computing implementation – we can deal with it all.
But despite all our experience, we don’t take anything for granted: we’re committed to staying up to date with the latest developments in IT. So you can be sure that we’ll have a solution to any IT problem or threat.
And when an issue arises, we’ll respond and set to work fixing it immediately. In fact, we solve most of our clients’ problems within 10 minutes, working remotely initially. If we can’t find a solution remotely, we’ll quickly get on the road and provide on-site support.
But, wherever possible, we’d rather be proactive than fix problems. Prevention is better than cure, after all. So we offer network and server monitoring, 24 hours a day, if that’s what you need. And we can also conduct in-depth IT audits, evaluating your systems and their suitability for your business’ requirements.
Our services are flexible, with IT support and security bundles for all budgets.
There are many good reasons why so many companies outsource their IT support. Here are just a few of them:
Not only does an outsourced IT department save time and money on staffing, but it streamlines your whole IT infrastructure. Having repairs and troubleshooting performed by the same people who install the software means across-the-board expertise.
Plus, we’ll work closely with you and take time getting to know your business, so it’ll be just like having your own expert IT department.
At Cheeky Munkey, we can provide everything your business needs to keep its IT infrastructure running smoothly – whether it’s just another day at the office or a major data disaster has struck. With headquarters located in St Albans, our friendly IT service providers are on hand to provide a wide range of services and tech support for companies across London, Watford, Hertfordshire and the home counties. With an outsourced help desk offering 24/7 support, you can rest easy knowing that the backbone of your business, its IT department, is in the hands of trusted experts who’ll be at your side when you need them. Whether it’s on-site support or remote monitoring, we’ve got you covered.
Email us today:
info@cheekymunkey.co.uk
Call us today:
0345 456 0525
Hertfordshire Office
8 Parkway Porters Wood
St Albans
Hertfordshire
AL3 6PA
Our Clients say a bunch of nice things about the service we provide here are just a few of them...
“They give value for money and are great people to work with”
We have developed a fantastic working relationship with Cheeky Munkey. It’s a company that truly understands the value of customer service.
Cheeky Munkey worked above expectation to ensure we were able to get our server going again after severe failure. They have hugely improved our IT system.
Cheeky Munkey were very helpful in supporting the purchase of new IT equipment for our organisation and ensuring we got a good deal.
UOE have now been a client of for a little over 6 months and following yesterday’s successful go live of the Azure AD/365 project I felt compelled to write and pass on my thanks to all…
“We have been with Cheeky Munkey for over 10 years. Their skill set, knowledge and caliber of employees along with management team is fantastic. The projects we have enlisted with them such as new servers, security,…
Anyone thinking of switching IT provider should listen to Cheeky Munkey and take their advice, it’s changed our organisation by enlisting CM as our brilliant outsourcers of IT.
Cheeky Munkey are a very proficient and approachable IT team. We have formed a very strong working relationship and feel that all our projects and daily tasks are well managed. Everything they have implemented for us…
The Cheeky Munkey sales and account teams have worked really hard to understand our systems and processes and map out our journey to get a consistent well integrated IT backbone for the nurseries.
Graham immediately reassured us from the start with his honest and knowledgeable approach. He identified a print solution that met our requirements and was within budget. His team did an excellent job setting up our new…
Graham did a great job advising the right printer for us and his team installed it without fuss. We are very happy with the service.
I can’t speak highly enough of Graham’s ethical, consulting led approach. Very happy with the way he took time to listen to what was important to us and then work on a solution.
Cheeky Munkey delivers a great support service from both a technical perspective & customer service.
Louis was polite, professional and knowledgeable.
Extremely helpful and always go the extra mile. thank you.
Anyone thinking of switching IT provider should listen to Cheeky Munkey and take their advice, it’s changed our organisation by enlisting CM as our brilliant outsourcers of IT.