Today, organisations use more technology than ever before. Whilst this has accelerated business growth, it’s also made companies incredibly reliant on fully functioning IT equipment. Managing and maintaining IT systems can be challenging, especially for smaller organisations, but it’s now an essential part of everyday operations.
That’s where we come in. Cheeky Munkey’s remote-managed IT support services provide businesses with access to expert IT support, completely remotely, helping to keep businesses functioning as they should.
What is remote managed IT support?
Remote managed IT services are offered by IT support providers and involve the management of an organisation’s IT systems and infrastructure. The level of management depends on the provider’s specific offerings, but in general, these services encompass a selection of IT assets, such as servers, networks, individual devices and other endpoints. Using cyber secure connections, organisations’ IT infrastructure can be completely managed and monitored by professionals off-site.
What is included in our remote managed IT support service?
Our remote managed IT support packages vary depending on individual business requirements and the desired level of support. Our general support services include:
- System monitoring: actively tracking IT systems and defending against potential security threats.
- IT Backup: ensuring all data is effectively backed up to prevent loss in the event of a system failure.
- Network maintenance: we’ll analyse your networks and make sure they are performing at an optimal level.
- Cybersecurity support: implementing essential security solutions, such as firewalls and antivirus software to protect against cyber threats.
