Kent has become a growing hub for business in recent years. Our team of experts have the knowledge and experience to provide these businesses with the fundamental IT support and security necessary to thrive.
In the contemporary business landscape, IT serves as the backbone of all kinds of businesses. The potential disruption caused by IT issues, leading to significant time and financial setbacks, is undeniable. Securing effective IT support and implementing robust security measures is pivotal to avoiding such scenarios.
At Cheeky Munkey, we bring to the table our wealth of experience and local knowledge, ensuring swift problem-solving and proactive management.
We wholeheartedly embrace your IT challenges as our own, driven by an unwavering commitment to customer satisfaction. Regardless of the root causes of your IT predicaments, rest assured we’ll quickly restore your business operations with complete support and efficient issue resolution.
Through extensive experience supporting SMEs, we've learned that a universal approach isn't suitable for IT services. Each business possesses unique characteristics, including distinct IT configurations and needs.
This is precisely why we present a range of IT support and security packages for you to choose from. Each package includes a foundational level of IT support and security, guaranteeing fundamental IT safeguards. Then you have the option to upgrade to a higher tier of support or security, offering additional services if you need them.
Across all bundles, you’ll find standard features such as remote help desk support and unlimited on-site escalation. Plus, the packages include monitoring, remote maintenance, and break-fix support for your servers. Opting for the premium support package introduces enhanced network monitoring and remote maintenance into the mix.
With decades of experience serving numerous businesses, we've encountered virtually every conceivable IT challenge. Additionally, our commitment to remaining current with industry developments is unwavering. As a result, when you present an issue to us, rest assured we'll handle it swiftly and professionally.
Taking the effort to truly get to know your business, we ensure thorough familiarity with your IT systems, including their strengths and vulnerabilities. This knowledge empowers us to offer informed advice on your infrastructure, be it recommending security updates or suggesting software enhancements that align perfectly with your operations.
Typically, only an in-house IT department can provide this level of insight and dedicated 24/7 support. However, partnering with us eliminates the staffing and equipment costs associated with an internal IT department.
For businesses in Kent seeking IT consultancy, daily assistance, cloud solutions or disaster recovery, we’re here for you. Armed with local familiarity and IT expertise, we ensure seamless business operations. In fact, you can count on us for approachable, personalised advice for any IT concern.
Our dedicated team of technical specialists is accessible 24/7, day or night, offering individualised IT support to tackle your challenges. Our remote support and monitoring systems remain vigilant around the clock, proactively addressing issues before they escalate, regardless of your location.
If your Kent-based business needs dedicated IT support and a personable local service, the Cheeky Munkey team is primed to take action.