An abundance of parks and commons make Harpenden a green place to live and work – and the town centre is full of well-known shops mixed with independent businesses. Its Rothamsted Research centre is one of the world’s biggest agricultural research facilities, and small business centres like Thrales End provide facilities for growing companies. Businesses such as these need locally focused IT support – and that’s where Cheeky Munkey comes in, just down the road and always on hand to offer expert guidance.
Today, IT is the backbone of businesses everywhere. You can’t let IT problems grind your business to a halt, costing you time and money. But that’s exactly what can happen if you don’t have effective IT support on hand, or you haven’t taken the right security precautions.
Guard against that possibility by getting a local, professional IT company on board – one that comes with years of experience and is based just around the corner. That’s what we offer.
Your IT problems become our problems, because we strongly believe in customer service and resolving issues to your complete satisfaction. No matter what the underlying cause of your IT difficulties, we’ll get your business back on track in no time.
Your business is unlike any other business. Even those in the same sector will have different IT systems and requirements.
Our approach to IT support and security starts with taking the time to understand your business, your IT setup and your needs. And how we can help you get the most from your systems – and keep them up and running.
Since every organisation is different, we have various packages, for varying levels of service. Plus, you can mix and match these IT support and security bundles. For example, you might want just fundamental IT security measures, combined with more extensive support.
Each bundle comes with a standard level of IT support and security that covers essential needs. This includes remote help desk support, unlimited on-site escalation, server monitoring and maintenance, and break-fix support for servers.
If you opt for the premium support package, however, you’ll benefit from enhanced network monitoring and maintenance, as well as 24/7 server monitoring. The package also includes technical consultancy, so we’ll guide you on getting the best from your IT systems – and using them to achieve your business goals.
We pride ourselves on our professionalism and expert knowledge, honed through years of providing IT support. But you can also count upon personal service, with IT maintenance and troubleshooting provided by people you’ll come to think of as partners or colleagues.
But unlike your own internal IT department, we don’t come with significant staffing costs or high equipment costs. In contrast to the considerable initial and ongoing expenses an IT department demands, we can cover your essential IT support needs for just £45 a month.
And that’s one of the main reasons our clients stay with us for years: it’s like having your own IT department on call. We’ll give you unbiased guidance, whether you’re switching to cloud computing, upgrading your software or need more reliable connectivity. Plus, when issues crop up, we can usually resolve them within a matter of minutes, thanks partly to familiarity with your systems.
And we’ll also make sure you have ample IT security systems and processes in place. From server security measures and antivirus software, to data backup and security training for staff, we have you covered.
With Cheeky Munkey, you get all the benefits of expert IT technicians, without any of the associated costs.
Whether your business in Harpenden needs IT consultancy, day-to-day support, cloud services or even disaster recovery, we can be at your side in no time – with the combination of local knowledge and IT know-how that’ll keep your business running. We’ll provide friendly, personal information and guidance for whatever IT issue you need support with.
Day or night, our dedicated team of Hertfordshire-based technical experts are available 24/7 to offer personal IT support and tackle whatever problem you call us with. Our remote support and monitoring systems also work round the clock to ensure that any issues will be spotted and dealt with before they get out of hand – wherever you are.
If you’re a business in Harpenden looking for unbeatable IT support and a local, personable service that’s renowned across Hertfordshire, the Cheeky Munkey team are ready to swing into action.
Our Clients say a bunch of nice things about the service we provide here are just a few of them...
“They give value for money and are great people to work with”
We have developed a fantastic working relationship with Cheeky Munkey. It’s a company that truly understands the value of customer service.
Cheeky Munkey worked above expectation to ensure we were able to get our server going again after severe failure. They have hugely improved our IT system.
Cheeky Munkey were very helpful in supporting the purchase of new IT equipment for our organisation and ensuring we got a good deal.
UOE have now been a client of for a little over 6 months and following yesterday’s successful go live of the Azure AD/365 project I felt compelled to write and pass on my thanks to all…
“We have been with Cheeky Munkey for over 10 years. Their skill set, knowledge and caliber of employees along with management team is fantastic. The projects we have enlisted with them such as new servers, security,…
Anyone thinking of switching IT provider should listen to Cheeky Munkey and take their advice, it’s changed our organisation by enlisting CM as our brilliant outsourcers of IT.
Cheeky Munkey are a very proficient and approachable IT team. We have formed a very strong working relationship and feel that all our projects and daily tasks are well managed. Everything they have implemented for us…
The Cheeky Munkey sales and account teams have worked really hard to understand our systems and processes and map out our journey to get a consistent well integrated IT backbone for the nurseries.
Graham immediately reassured us from the start with his honest and knowledgeable approach. He identified a print solution that met our requirements and was within budget. His team did an excellent job setting up our new…
Graham did a great job advising the right printer for us and his team installed it without fuss. We are very happy with the service.
I can’t speak highly enough of Graham’s ethical, consulting led approach. Very happy with the way he took time to listen to what was important to us and then work on a solution.
Cheeky Munkey delivers a great support service from both a technical perspective & customer service.
Louis was polite, professional and knowledgeable.
Extremely helpful and always go the extra mile. thank you.
Anyone thinking of switching IT provider should listen to Cheeky Munkey and take their advice, it’s changed our organisation by enlisting CM as our brilliant outsourcers of IT.