IT Support

Remote IT Support Services for Small Businesses

The team at Cheeky Munkey discuss how to find the best remote IT support for small business.

If you’re a small business based in or around London, get in touch to make sure that your IT infrastructure is in safe hands.

What is the value of remote IT support?

As a small business, keeping your IT infrastructure up and running is crucial to both the day to day operation and the growth of your company. This can however be a time-consuming and expensive process.

Hiring full-time IT staff to manage your systems is often an expense that a small business cannot afford, particularly if your company isn’t IT-focused. This often results in SMEs attempting to manage their requirements internally, which may not be beneficial.

If you lack the necessary technological knowledge and experience, trying to keep track of your systems can be a struggle. Even if you have experience with managing IT, the time it takes to make sure that everything is running as it sould will eat into your productivity.

The time and cost of internally managing your IT structure will only increase as your company grows. For this reason finding an effective solution should be high-priority for any small business in order to prevent any future loss of profit or reduction in employee productivity.

A remote IT support service is the ideal way to ensure 24/7 monitoring of your infrastructure, keeping on top of all necessary updates and checking for viruses or other system malfunctions in order to prevent IT problems long before they have a chance to impact your business.

For a small business, remote support has many advantages over a traditional in-house support service. It saves the expense of recruiting and housing permanent in-house IT staff and you can receive expert support and troubleshooting at any hour of the day as and when you need it, not just within fixed working hours.

A remote IT support service also gives you access to higher quality IT hardware and software than would otherwise be possible. Your company will benefit not only from the very latest technology, but also the skillset of trained professionals.

How to keep costs down with remote IT support

Keeping track of expenditure is always important, but small businesses in particular need to closely monitor their outgoings. A proactive remote support service will give you the security of constant IT support for a fixed monthly rate without any surprise fees.

To avoid incurring any other unwanted costs, ensure that you source remote IT support that does not charge extra for high callout frequency within a certain time period. This will come in handy should anything go wrong – you don’t want to compound a potentially expensive IT problem with high callout fees.

Our proactive remote IT support service is designed to cater to the needs of a small business. We offer each of our customers an IT strategy that truly suits the needs of your individual business.

We don’t believe in charging for high callout frequency, guaranteeing a fixed monthly fee for our services. We also offer a no-expiry block hours service if infrequent support is required.

We have honed our IT consultancy service over nearly a decade of experience in the industry, resulting in expert remote IT support that caters to your needs.

If you’re a small business based in or around London, get in touch to make sure that your IT infrastructure is in safe hands.

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