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Help and ramblings from the Cheeky Munkey team
Telephony
4 ways cloud telephony can improve the customer experienceThere are many elements that need to work together to deliver an exceptional customer experience; with communication being one of the most important. Most businesses…
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Cyber Attack
FAQ’s for SMB CybersecurityIn this blog we will answer some of the FAQ’s related to SMB cybersecurity. In the past couple of years hybrid working has taken over….
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Encryption
Identity Access Management (IAM)In order for employees to work productively, they must have access to data required to do their job. That said, it is also possible for…
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IT Support
Benefits and challenges of outsourcing IT servicesMany businesses have decided to outsource their IT service requirements. This is down to a number of factors, including the current digital skills shortage. Even…
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Cyber Attack
How Employees can reduce cybersecurity riskBusinesses across all industries are constantly at risk of falling victim to a cyberattack. In order to reduce this risk, it is essential that businesses…
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IT Support
Azure Virtual Desktop (AVD) vs. Windows 365: Which is right for your business?There are numerous technologies that can support businesses when moving to a hybrid working model. Microsoft has two technologies designed to enable effective hybrid work…
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IT Support
How businesses can move to a paperless futureIn the past, all businesses relied on paper processes and printing for all business operations. As businesses have piloted new technologies, they have also reduced…
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IT Support
How to make the most of the modern workplaceThe concept of an ideal workplace has constantly evolved; from the Action Offices of the ‘60s to the rise of office cubicles and the introduction…
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Cyber Attack
The role passwords play in a world of cybercrimeFor businesses, one weak password can be the cause of a major cybersecurity incident. For this reason, businesses should take measures to ensure they are…
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IT Support
What is Shadow IT and how can businesses combat it?Employees are always looking for ways to work more efficiently and effectively. This may include anything from installing an application to check for grammar and…
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